Assistant Fine Dining Manager
Company: Marriott Hotels Resorts
Location: Key Biscayne
Posted on: April 4, 2026
|
|
|
Job Description:
Description JOB SUMMARY Areas of responsibility include
Restaurants/Bars and Room Service, if applicable. Assists in the
daily supervision of Fine Dining restaurant operations and assists
with menu planning, maintains sanitation standards and assists
servers and hosts on the floor during peak meal periods. Strives to
continually improve guest and employee satisfaction. Determines
training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE Education and Experience • High school diploma or
GED; 4 years experience in the food and beverage, culinary, or
related professional area. OR • 2-year degree from an accredited
university in Food Service Management, Hotel and Restaurant
Management, Hospitality, Business Administration, or related major;
2 years experience in the food and beverage, culinary, or related
professional area. CORE WORK ACTIVITIES Assisting in Management of
Restaurant Team • Handles employee questions and concerns. •
Monitors employees to ensure performance expectations are met. •
Provides feedback to employees based on observation of service
behaviors. • Assists in supervising daily shift operations. •
Supervises restaurant and all related areas in the absence of the
director or manager. • Participates in department meetings by
communicating a clear and consistent message regarding the
departmental goals to produce desired results. Conducting
Day-to-Day Restaurant Operations • Ensures all employees have
proper supplies, equipment and uniforms. • Communicates to Chef and
Restaurant Manager any issues regarding food quality and service
levels. • Verifies compliance with all restaurant policies,
standards and procedures. • Monitors alcohol beverage service in
compliance with local laws. • Manages to achieve or exceed budgeted
goals. • Performs all duties of restaurant employees and related
departments as necessary. • Opens and closes restaurant shifts.
Providing Exceptional Customer Service • Interacts with guests to
obtain feedback on product quality and service levels. • Supervises
staffing levels to ensure that guest service, operational needs and
financial objectives are met. • Encourages employees to provide
excellent customer service within guidelines. • Handles guest
problems and complaints, seeking assistance from supervisor as
necessary. • Strives to improve service performance. • Sets a
positive example for guest relations. • Assists in the review of
comment cards and guest satisfaction results with employees. •
Meets and greets guests. Conducting Human Resource Activities •
Supervises on-going training initiatives. • Uses all available on
the job training tools for employees. • Communicates performance
expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an
on-going basis. Additional Responsibilities • Provides information
to supervisors, co-workers, and subordinates by telephone, in
written form, e-mail, or in person. • Analyzes information and
evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and
high demand times. • Recognizes good quality products and
presentations. • Supervises daily shift operations in absence of
the restaurant manager. At Marriott International, we are dedicated
to being an equal opportunity employer, welcoming all and providing
access to opportunity. We actively foster an environment where the
unique backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law.
Keywords: Marriott Hotels Resorts, Coconut Creek , Assistant Fine Dining Manager, Hospitality & Tourism , Key Biscayne, Florida
