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Receptionist

Company: Early Learning Coalition of Palm Beach County
Location: Boynton Beach
Posted on: November 15, 2019

Job Description:

SUMMARY:This position requires a candidate who is bilingual in Spanish.The receptionistis primarily responsible for working directly with customers and staff, providing courteous, friendly and professional assistance. This position will also perform a range of support activities to assist with the daily operations of the organization, such as answering a multi-line phone and directing calls, greeting program clients, assisting with departmental projects and monthly meetings, answering questions and performing routine clerical, data entry, and/or word processing work as assigned. Good organizational, interpersonal, scheduling and professional phone skills are necessary. This is a full-time position, with a 40 hour per week Monday through Friday schedule and is not eligible for alternative work schedules. This position requires promptness and excellent customer service skills.ESSENTIAL DUTIES AND RESPONSIBILITIES:

Daily attendance on time and as scheduled is required.Serves as the primary receptionist; answers and directs incoming phone calls, takes messages, and provides general information; greets and directs visitors; answers routine inquires.Greets visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs; monitors visitor access.Responsible for open and close procedures each day. Opens, reads, routes, and distributes incoming mail and other material and answer routine letters.Completes correspondence and uses appropriate formats in accordance with company procedures.Performs a variety of typing and data entry assignments; prepares and prints routine correspondence, letters, labels, and/or other basic written material.Supports program operations and other departments as necessary.Prepares bulk mailings.Makes copies of materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles.Transmits information or documents to customers, using computer, mail, or facsimile machine.Operates office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Schedules or assists in scheduling appointments, meetings, and/or conferences; maintains and updates appointment and program calendars.Understands and applies specific instructions and procedures of the organization.Attends mandatory staff meetings and staff trainings.Perform various routine errands, as required, for the organization.Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S. and drug screening as the Coalition is a drug free workplace. Valid Florida driver's license.Daily attendance on time and as scheduled is required with the ability to work flexible hours when required.EDUCATION AND/OR EXPERIENCE:
A High school diploma or general education degree (GED).2-year administrative office experience is required.Excellent organizational and interpersonal skills including written and verbal communication. Ability to type at least 40 wpm.Advanced level of computer knowledge in the areas of Word, Excel and Outlook.Experience working in a customer service friendly environment. Bilingual and able to read, write and speak in English and Spanish proficiently is required.COMPUTER SKILLS:An ideal candidate will be experienced using Database software; Spreadsheet software and Word Processing software. The candidate will have an advanced experience using Outlook in an Exchange environment, tech savvy overall, experience with Box/Dropbox, familiarity with Android and IOS, Windows 8 and 10 experience, and experience working offsite using portable scanners and laptops.TRAVEL: This position may require 10% or less local daily travel in Palm Beach County. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Listed are demands representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear and use hands and fingers to operate and handle keyboards and office equipment. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 25 pounds. It is an office environment and the noise level is usually moderate.NON-DISCRIMINATION STATEMENT: The Early Learning Coalition of Palm Beach County does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. The coalition will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA). The Early Learning Coalition is a drug free workplace.We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.No Recruiters Please

Keywords: Early Learning Coalition of Palm Beach County, Coconut Creek , Receptionist, Administration, Clerical , Boynton Beach, Florida

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