CAPTAIN
Company: SF MIAMI LLC
Location: Miami
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description About Sexy Fish Miami: Sexy Fish
Miami brings the vibrant spirit of contemporary Asian dining to the
heart of Brickell, combining bold design, world-class food, and
electric energy. Located in a stunning setting, our venue is as
much a feast for the eyes as it is for the palate. The Role: The
Captain is a senior front-of-house professional responsible for
leading service on the floor, driving exceptional guest experience,
and maximizing revenue through refined hospitality and strategic
upselling. This role requires strong knowledge of wine, champagne,
and premium spirits, as well as the ability to mentor and elevate
the service team. Benefits Medical, Dental, and Vision Insurance
401(k) with company match Paid Time Off Generous discount off your
bill Recommend a friend scheme with great bonuses per individual
referral Exclusive access to our discounts including money off gym
memberships, travel, online shopping, and much more Key
Responsibilities Lead and oversee service within assigned sections,
ensuring flawless execution and luxury-level guest experience Serve
as the primary point of contact for VIP guests and repeat clientele
Demonstrate strong knowledge of wine, champagne, spirits, and food
pairings Confidently recommend and upsell premium bottles, large
formats, tasting menus, and high-margin items Guide guests through
the wine and champagne list with tailored, personalized
recommendations Drive average check growth through subtle,
professional upselling techniques Support servers with table
touches, bottle presentations, and service recovery Train and coach
team members on wine knowledge, champagne service, and upselling
techniques Ensure smooth service flow and clear communication
between FOH and BOH Monitor table pacing, guest satisfaction, and
service standards throughout the shift Handle guest concerns
professionally and discreetly Uphold all service standards, SOPs,
and brand expectations Qualifications & Experience Minimum 2–3
years experience in a captain, lead server, or senior FOH role in
an upscale or high-volume venue Strong wine and champagne
knowledge; sommelier training or certification is a plus Proven
ability to upsell and consistently increase average check
Experience working with VIP and high-spend clientele Polished,
confident communication style Strong leadership and
team-influencing skills Ability to perform under pressure in
fast-paced environments Availability to work nights, weekends, and
holidays Key Skills Wine and champagne expertise Revenue-driven
upselling Luxury service execution VIP guest relations Team
leadership and coaching Attention to detail Professional
communication Why Join Us Work in a premium hospitality and
nightlife environment Competitive compensation with strong earning
potential Career growth opportunities within operations or beverage
leadership Performance-driven, high-energy team culture Join our
team and be a part of a distinguished establishment committed to
delivering unparalleled hospitality. We promote a working
environment in which equal opportunity and diversity is recognized,
valued, and encouraged
Keywords: SF MIAMI LLC, Coconut Creek , CAPTAIN, Hospitality & Tourism , Miami, Florida